What does my ‘Quality of life score’ mean?

When you start conversations with Nori you will quickly come across the Quality of life score, which is visible only to you. This is score is established during your first conversation with Nori and will be updated during every conversation you have after that. But what exactly does it mean and how is it calculated?

Scoring well-being

It can be very difficult to give a score to how you are feeling, either well or unwell. But the Quality of life score is an indication of your current quality of life based on both physical and mental well-being. We introduce this score for you to self-monitor your health as you are using Nori over a longer period of time. Because we want you to have a visualization of the improvement you are making – or to make you aware of a decrease in this score so you can take action and talk to your doctor about it.


The Quality of life score is based on the Health-related Quality of Life, or HRQOL in short. This concept  is an individual’s or a group’s perceived physical and mental health over time. It is widely used in research studies and is generally considered a valid indicator. The concept has evolved since the 1980s to encompass those aspects of overall quality of life that can be clearly shown to affect health—either physical or mental.

Health is a state of complete physical, mental, and social well-being, and not merely the absence of disease or infirmity.

So what is a good score?

The Quality of life score ranges from 0 to 100. We will never judge if you currently have a good or a bad score, as this will be different per person and his or her standards. We like to focus on the change. A positive score is a score that has improved over time. Negative scores can help to raise awareness about the need for action or doctor consults. As Nori is not a doctor, she can never make statements about your health being either good or bad, but she can help to make you aware of your Quality of life score now and over time.

If you have additional questions about the  Quality of life score, please reach out to our support team.